Cake Care Instructions

Please follow these guidelines to ensure your cake stays fresh, safe, and beautiful.


TRANSPORT & HANDLING

  • Carry the cake box from the bottom. Don't press down on the top or squeeze the sides.
  • Keep the cake completely level at all times during handling, refrigeration, or transport.
  • Transport the cake in a fully air-conditioned vehicle. Place it on a flat, stable surface such as the trunk floor or car floorboard — never on a car seat or lap. During hot weather, turn on the car A/C 20 minutes before placing the cake inside and direct cool air toward the cake.
  • Transport time must not exceed 30 minutes.

STORAGE

  • Store the cake in a fridge immediately after pickup or delivery, and consume within 48 hours.
  • Remove the cake from the fridge 45–90 minutes before serving and leave it in an air-conditioned room (< 22°C) to soften and reach optimal flavor and texture. Do not leave at room temperature for over 2 hours.
  • When serving, keep the cake in a cool, air-conditioned room (< 22°C), away from direct sunlight, heat, or humidity. Use a serrated knife to cut a fondant cake.
  • Store leftovers in an airtight container in the fridge and consume within 48 hours of delivery/pickup.

IMPORTANT SAFETY NOTICE

Please read carefully before serving:

  • All cakes contain non-edible bamboo support sticks inserted vertically for structural stability. Depending on size and design, cakes may contain 1 to 6 sticks. Remove all supports before serving.
  • Some figures or decorations may contain non-edible elements such as foam, wires, toothpicks, or other materials for shaping or support. If you’re unsure whether something is edible, please contact us before serving.
  • Do not smash faces into cakes (or cakes into faces). Some decorations contain sharp or hard internal supports.

House of Swirls is not responsible for damage caused by improper handling, transportation, or storage after pickup or delivery. By purchasing and accepting the cake, you agree to follow the above guidelines and accept full responsibility after handover. For more details, please review our Terms & Conditions and Sales Policy.